Website Terms of Service for Treetophealth.net
Last Revised: 9/1/2024
Welcome to the Treetophealth.net website ([https://www.treetophealth.net/]) (the “Site”). Treetophealth.net, owned by Treetop Health LLC (collectively “the Company,” “we,” “our,” or “us”) provides this Site for your personal use. We operate the Site with links to third-party compounding pharmacy(ies), through which we offer an online service.
As used throughout these Website Terms of Service (“Terms of Service”), the term “Services” means the provision of providing compounding pharmacy prescriptions by an appropriately licensed medical doctor (collectively, the “Health Care Professionals”) based on information provided on the consultation form by the website visitor. These Services enable you to access and engage with Health Care Professionals to obtain the Services. In addition, such Services may include providing access to lifestyle articles in the form of website blogs for the enjoyment of website visitors. Some of these blogs may contain links from which we could collect commission payments through affiliate links when a website visitor makes a purchase following these links. Such Services may also include making available for purchase non-FDA approved dietary supplements, skincare or similar self-directed health support products for the choice of purchasing for our website visitors. For any article or blogs, dietary supplements or self-directed health support products, or compounded medications obtained by prescriptions on our website, the Company, Health Care Professionals or any company staff do not recommend, suggest that they may provide any benefit or make any guarantees, whatsoever, about their outcomes once used. The Company merely provides a Health Care Professionals service to provide a prescription based on informed professional opinion from the consultation form or makes articles available for reading or makes supplements available for purchase, to the website visitors in a convenient manner.
Please read these Terms of Service carefully, as well as our Privacy Policy, our Return Policy, and any other notices on the Site, because they govern your use of the Site and the Services provided through the Site.
For purposes of these Terms of Service, the term “User” includes anyone who may be a paid subscriber to the Site and Services, as well as any non-subscribing users of the Site and Services.
To use the Services, you must agree to be bound by all of the terms and conditions contained in these Terms of Service. By completing the consultation form and/or placing an order on the website, you are indicating that you agree to be bound by all such terms and conditions. If you do not agree to some or all of these terms and conditions, you are not authorized to access or use the Site or the Services and should not use the Site or the Services.
At Treetophealth.net, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This privacy policy outlines how we collect, use, and safeguard patient data in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
We collect and maintain only the necessary information required to provide healthcare services to our clients. This includes:
Personal Information:
Name, address, phone number, email address, and other contact details.
Date of birth
Limited medical history, and health-related information.
Payment Information:
Billing details, and payment records.
Communication Preferences:
We respect our clients’ preferences regarding communication. We will never send marketing emails unless explicitly agreed upon by the client.
Engagement and Care:
We use client information to provide online services.
When necessary our healthcare professionals access relevant client data to make informed decisions about weight loss, and and any other need as seems necessary for the client.
Billing and Insurance:
Minimal client information is used for billing purposes.
We maintain accurate records to facilitate smooth financial transactions.
Legal Compliance:
We comply with all applicable laws and regulations.
Access Control:
Only authorized personnel have access to client information.
We implement strict access controls to prevent unauthorized use or disclosure.
Encryption and Secure Storage:
Client data is stored securely using encryption and other industry-standard security measures.
All information is protected against unauthorized access.
Training and Awareness:
Our staff have received training on privacy practices.
We emphasize the importance of safeguarding client information.
Opt-In Consent:
We will never send marketing emails without explicit consent from our clients.
Clients can choose to receive promotional materials or updates.
Access and Correction:
Clients have the right to access their own information they provided and request corrections if needed.
Complaints and Concerns:
If you have any concerns about your privacy or data security, please contact our privacy officer.
If you have any questions or need further clarification regarding our privacy practices, please contact our privacy officer at [email protected] or 862-246-6383.
If you cancel your order before we send a prescription to our pharmacy – 100% Refund
If you cancel your order after we send your prescription to our pharmacy – we only charge a $100 doctor’s fee and refund the rest.
If your prescription has been filled while we would like to do everything we can to accommodate our clients’ needs, we cannot accept a return request, and your order will be shipped.
We typically send your prescription a few hours after we receive your order (if approved per consultation), but not later than 24 hours.
If you receive your order, but it is damaged (arrived hot, melted, leaking or in any similar condition), you must let us know as soon as possible, and provide evidence of damage (pictures etc.), but not later than 12 hours from delivery. We will start an investigation with the pharmacy, and follow their final decision. If the Pharmacy denies a replacement or a refund, but in Treetop Health’s determination the client is due a refund, then at minimum we will charge a doctor’s fee of $100.